FAQs
Frequently Asked Questions
Booking and Stay
How can I book a property with AM Conciergerie? Booking is quick and easy. You can book directly on our website by selecting your dates and the property of your choice. You can also contact us by phone or email for personalized assistance. We will guide you through every step to ensure a smooth booking for your stay in Marrakech or Houara.
What types of properties do you offer for rent? We offer an exclusive selection of luxury properties, including sumptuous villas with swimming pools, traditional riads in the heart of Marrakech's medina, and modern apartments with sea views in Houara. Each property is carefully selected for its comfort, style, and exceptional location.
What is included in the rental price? The rental price generally includes accommodation, household linen (sheets and towels), end-of-stay cleaning, and access to all property amenities (pool, Wi-Fi, etc.). Additional concierge services, such as airport transfers, excursions, or private chefs, are available upon request and at an additional cost.
What are your cancellation policies? Our cancellation policies vary depending on the property and the time of year. Specific conditions are clearly indicated during the booking process. We recommend reading them carefully before confirming. For any questions, our team is at your disposal.
Concierge Services
What concierge services do you offer? AM Conciergerie offers a comprehensive range of tailor-made services to enhance your stay. This includes transfers to and from the airport, car rental, restaurant and activity bookings, organization of private excursions, private chef services, wellness treatments, and much more. Our goal is to make your holidays in Marrakech and Houara unforgettable.
How can I request a concierge service? You can let us know your needs before your arrival or at any time during your stay. Contact us by email or phone, and our team of concierges will take care of organizing all the details for you.
Do you offer unique local experiences? Absolutely! We specialize in creating authentic experiences. Whether you want a Moroccan cooking class, an excursion to the Agafay desert, a private guided tour of Marrakech's medina, or a relaxing day on the beaches of Houara, we can organize out-of-the-ordinary activities.
General Information
Where are your properties located? Our seasonal rental properties are mainly located in the most sought-after areas of Marrakech (such as the Palmeraie, Hivernage, or the medina) and Houara, offering easy access to beaches and golf courses.
How can I contact you if I need assistance during my stay? Once your booking is confirmed, we will provide you with a direct contact number to reach our team 24/7. We are always available to answer your questions or assist you in case of an emergency.
Do you offer services for property owners? Yes, AM Conciergerie also offers comprehensive rental management services for owners in Marrakech and Houara. We take care of everything, from marketing to maintenance, as well as welcoming travelers, to optimize your rental income with complete peace of mind.